CE- Annual Results Report 2023 FINAL

The insights from the data provided by the Digital Check-up will also inform the creation of digital transformation courses that will be made available through an E-Learning Management Platform, The Caribbean Digital Transformation Institute. For businesses completing the Digital Check-up, the Institute will provide them with critical knowledge through targeted learning paths based on their results. The Institute will also be a central hub of knowledge exchange for private sector development organizations and agencies, facilitating their engagement and support for businesses embarking on digital transformation initiatives.

Here are some preliminary results from 80 businesses who have recently completed their digital diagnostic

Digital Technologies

General Maturity Level

No. of SMEs

% of SMEs

Maturity Level

% of SMEs

Starter (Novice) Beginner Proficient Advanced

13.75% 38.75% 23.75% 23.75%

Starter (Novice) Beginner Proficient Advanced

29 31 19 1

19.08% 40.79% 37.50% 2.63%

Communications & Sales Channels

Organization & People

Data & Analytics

Maturity Level

% of SMEs

Maturity Level

% of SMEs

Maturity Level

% of SMEs

Starter (Novice) Beginner Proficient Advanced

21% 38% 39% 3%

Starter (Novice) Beginner Proficient Advanced

36% 38% 20% 6%

Starter (Novice) Beginner Proficient

63% 26% 11%

Strategy & Digital Transformation

Processes

Maturity Level

% of SMEs

Maturity Level

% of SMEs

Starter (Novice) Beginner Proficient Advanced

41% 41% 10% 8%

Beginner Proficient Advanced

51% 28% 21%

46 | CREATING A BOLD NEW CARIBBEAN | RESULTS REPORT 2023