Primed for Success Volume 3

“Sometimes we have lots of projects, other times we don’t have much. Plus many of the larger firms come down the region and compete for projects that regional firms lose out on, so this adds to the complexities we face.” However, Nelson believes that by consistently offering high quality services and continued collaboration with other small firms to deliver first class results, regional firms can attain success. “Many of the recommendations we have received are as a result of the superior service that we provide to clients. Whether it is the best production tools, excellent equipment, or knowledgeable staff, it all adds to your brand recognition and accomplishments.” In speaking about building this brand, Nelson shared that above all, it was paramount to keep abreast of industry trends, technological developments in cost production, and maintain competitively high standards. He credits Caribbean Export Development Agency as having played a major role in this aspect of his company’s development. “In 2012, ABACUS was awarded a Direct Assistance Grant from Caribbean Export, and we used this to undertake a professional capacity enhancement project. With the funds from the grant, we purchased new software and acquired a plotter for the company.” With support from Caribbean Export, Nelson sought to increase the company’s capacity to successfully bid on a wide range of development proejcts locally, regionally, and across the globe, thereby providing employment for local professionals. To date, ABACUS has seen the benefits of this investment. “We were able to secure two major projects from the Caribbean Development Bank (CDB) and a World Bank contract for the training of engineers and inspection of hurricane shelters in Dominica. We are also currently preparing a proposal for the supervision of a EU- financed construction project for the development of roads here in Dominica.” Overall, ABACUS has seen an approximate 60% increase in sales as a result of enhanced output, namely in commercial and residential projects, and it is anticipated that this figure will grow in coming months. Another successful aspect of his relationship with Caribbean Export has been the ability to participate in trade missions, which is a major part of the company’s export strategy. “I recently went on an OECS trade mission to Martinique and Guadeloupe with support from the Agency. For me, this was an opportunity to build relationships with other professional organisations in attendance, as well as those we were visiting.”

Primed for Success / Vol. 3 / 2014-2015

www.carib-export.com

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