OCC 2017 Event Programme

SPONSOREDBY

OUTSOURCE TO THE CARIBBEAN

www.outsource2caribbean.org

12:15 pm - 2:00 pm

LUNCH

2:00 pm - 2:20 pm

SOFTTEK – PERSPECTIVES ON THE CARIBBEAN

Named one of the top 15 Sourcing Service Providers, Softtek, a global company founded in 1982, provides process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. Softtek is the creator and a leader of the nearshore industry. As a global player, Softtek views the Caribbean as a key region in a global sourcing strategy. Speaker: Marcos Jimenez, CEO, Softtek USA and Canada CARIBBEAN TALENT BPO firms have ranked Caribbean talent as the main reason they invested in the region. The Caribbean boasts an average literacy rate of 95% and a CARICOM Single Market Agreement that allows for the regional sourcing of talent from 12 countries. This session will allow for a fulsome discussion on the Caribbean offering in terms of its talent pool. Moderator: Gloria Henry, President, Business Process Industry Association of Jamaica (BPIAJ) Speakers: • Professor Paul Aiken, Head of the Engineering Department, The University of the West Indies

2:20 pm - 3:35 pm

• Lowenfield Alleyne, Account Manager, Sutherland Global Services • Gladys Young, Officer in Charge, CSME Unit, CARICOM Secretariat • Anthony Hutchinson, ACCA member, ACCA Global • Glenroy Cumberbatch, Registrar, Caribbean Examinations Council • Christelle Vaval, Outreach Coordinator of Ayitic Goes Global CLOSING REMARKS Speaker: Diane Edwards, President of CAIPA, President of JAMPRO

3:35 pm - 3:40 pm

3:40 pm - 4:30 pm

MEET THE SPONSORS

Learn more about the organisations that have sponsored the OCC 2017.

BUSINESS MEETINGS Business to Business meeting have been pre-arranged. Visit the registration desk if you would like to meet with an Investment Promotion Agency.

4:30 pm - 6:30 pm

Thursday, December 7, 2017 9:00 am - 11:00 am

“Lay of the Land Tour” – Jamaica

If you haven’t already booked your place and would like to join us, visit the registration desk. Whilst we will try to accommodate everyone limited space is available.