OCC 2017 Event Programme

SPEAKERS IN ORDER OF APPEARANCE

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Marcos Jimenez, CEO, Softtek USA and Canada

Beginning 2011 Marcos Jimenez was appointed CEO for Softtek USA and Canada, while continuing as a member of the organization’s Executive Board.

Marcos joined Softtek in 1992, and quickly became a partner of the Banking business unit, to later venture into opening Softtek Peru. This enterprising effort provoked a domino effect in his professional career, and meant his past 19 years have been dedicated to Softtek. During this journey, he faced various challenging roles: a key entrepreneur in Peru, a sales leader in the U.S., and CEO for Softtek Spain and the U.K. Since 2004, he has been responsible for Sales and Marketing of Softtek USA, where he managed to double the company’s profitability within a short time frame.

He holds a B.A. in Electronic Engineering from UAM (Universidad Autónoma Metropolitana).

Gloria Henry, Assistant Vice-President Operations and Customer Relations at the Montego Bay Free Zone

Gloria Henry has an Executive Masters in Business Administration a Bachelor of Science Degree in Management from Nova Southeastern University and formal training in Occupational Health and Safety Standards by the world renowned Occupation Safety and Health Administration (OSHA). She is also a trained and licensed securities dealer with the Financial Services Commission and a trained Project Manager. She is currently employed by the Port Authority of Jamaica (PAJ) as Assistant Vice-President Operations and Customer Relations at the Montego Bay Free Zone. Since joining the staff of the Free Zone, she moved the entity from a occupancy of 23% and 64% for factory and office spaces, to 100% and 98% respectively; and is currently spearheading a transition of the facility into a BPO/ICT focused enclave. Prior to joining the staff of the PAJ, Gloria worked for eleven years with the Development Bank of Jamaica in various capacities, where she served the entire western region. Gloria is a Rotarian and is guided by its motto service above self. She currently serves as a Director of Rotary Club of Montego Bay Sunrise. She is 1st Vice-President of the Montego Bay Chamber of Commerce and has served as Chairman for Fundraising and Expo Committees. She is a member of the Board of the Montego Bay Community College. She enjoys travelling and is fortunate to have travelled to several countries, listening to classical music, making motivational speeches and hiking. She has a teenage daughter and treasures time with her nieces and nephews. Dr. Paul Aiken holds a PhD and an MSc in Electrical Engineering from Columbia University, New York, and an MPhil in Physics from The University of the West Indies, Mona. Over the years, he has held several engineering positions in Jamaica and the USA including a Nuclear Magnetic Resonance (NMR) engineer at UWI and Columbia University, and A Senior Test Engineer at Intel Corporation. As a test engineer, Dr Aiken lead international teams of engineers to design factory ready equipment for testing Intel latest microprocessors, and develop practical solutions for solving high speed signal and power integrity issues. Dr Aiken is currently the Director of the Mona school of Engineering, which he has founded and implemented in Sept 2013. He is also a Deputy Dean for the Faculty of Science and Technology. In November 2014, Dr Aiken founded and directs the Mona-Tech Engineering Services Limited (M-Tech), the commercial arm of the Mona School of Engineering. M-Tech is a fully corporate company that offers a wide range of engineering services locally, regionally and internationally. He still maintains his teaching and research duties in electronics engineering and physics. He is an active senior member of the Institute of Electrical and Electronics Engineers (IEEE) and a member of the continuing education committee of the Professional Engineers Registration Board (PERB), and of the engineering accreditation committee of University Council of Jamaica (UCJ). He currently represents the UWI on the BPO Task Force Committee chaired by the Honorable Dr. Horace Chang. Professor Paul Aiken, Head of the Engineering Department, The University of the West Indies