Caribbean Export OUTLOOK 3rd Edition

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Clearing The Hurdles

an ongoing process. Our winning of the Award put more responsibility on our shoulders to make new standards in the industry for the Caribbean. We worked hard to establish this sector in Guyana through years of innovation and marketing. We incorporated Solar Energy to make our company 100% independent and to go green. This is a new landmark in Guyana's industrial sector — that a company can be running on 100% clean energy. This is is proof for many companies, and Government departments — that any organisation can run 100% on clean energy. General Recommendation on Support Needed by Exporters We would like Caribbean Export to organise more conferences where potential customers can come and interact with the sector leaders in the Caribbean, develop the markets

Major Exporting Achievements • Quality Recognition Award (2006) • Call Centre Quality Award (2006) • Special Award - Excellence in Services Exports (2015- 2016) • President’s Award – Recognition of the Company's Investment in Green Technology (2016) Market Entry Strategies Networking is key. Currently we are involved with Nearshore Americas, an organisation that helps to market companies that are located close to the US. Just recently we were part of a tour they hosted here in Guyana. Greatest Exporting Lessons Learnt Stay focused on high quality and being competitive; the Contact Centre Industry is huge. Since everyone wants to be included in engaging new partners and customers, the due diligence process is critical and must be carried out to verify their legitimacy. Support Received In Cuba, we were sponsored a booth at the Havana Fair. It was there that our sister company gained access to the Cuban rice market. Award Received Special Award - Excellence in Services Exports (2015-2016) Key Success Factors We believe that success is not an achievement, but it is

or industries and bring in more employment. www.npicommunications.com