CE 2025 Annual Results Report web

CATALYSING INVESTMENT:

FROM DISCUSSION TO DEALS

From CIF Session to Strategic Joint Venture The pathway to collaboration began during a CIF 2025 session on digital transformation, led by Amber Group Founder and CEO, Dushyant Savadia. As part of his appearance, Amber showed a short corporate video outlining its 16 business lines, followed by a presentation on AI and its impact on business, including practical use cases and AI agents already deployed. Recognising the strong alignment between Amber’s solutions and Beharry’s strategic priorities, Harilall rearranged another engagement to attend the presentation. After the session, despite a long line of delegates seeking to speak with Savadia, Harilall seized the opportunity to introduce Beharry Group and its ambitions. As he recounts, he “went right ahead and…did like a minute and a half pitch,” outlining the Group’s footprint, its 2030 vision and the centrality of technology to its next phase of growth. Scope of the Joint Venture: Internal Transformation and Market Solutions The Beharry–Amber joint venture has a dual focus:

Within a month, Savadia travelled to Guyana to explore the opportunity further. Over two days he met with Harilall and Beharry Group Chairman & CEO Suresh Beharry, visiting multiple business lines and discussing potential areas of collaboration. Savadia recalls that “the magic happened” during these meetings: Amber brought the software development capacity and product suite that Beharry needed, while Beharry brought a strong local presence, a diverse portfolio and a clear ambition to build a robust IT capability for Guyana. Over time, both sides explored not only the commercial potential, but also alignment in values, long-term vision and ways of working, critical factors for a successful partnership. This process ultimately culminated in the decision to form a joint venture.

1. Accelerating Beharry Group’s own digital transformation

2. Delivering technology and cybersecurity solutions to the Guyanese and regional market

Amber’s technology suite ranging from fleet and asset tracking, to enterprise platforms and operational efficiency tools will be deployed across Beharry’s operating companies. This will support:

The joint venture is also being positioned as a technology and cybersecurity solutions provider for government and private sector clients. Building on Amber’s track record in Jamaica and other markets, the partnership will focus on areas such as: Cybersecurity and cyber-resilience solutions;

Improved efficiency and data-driven decision-making;

Enhanced customer experience across the Group’s businesses; and

Digital platforms for e-government, health, education and financial services; and

Stronger governance and oversight across its diversified portfolio.

Broader digital transformation projects tailored to local and regional needs.

A flagship initiative under consideration is an AI-powered call centre, tested by Amber in other markets, which allows customers to place and pay for complex orders (such as QSR purchases) entirely via AI voice and messaging, reducing pressure on human staff in a tight labour market. While much of the software development will be carried out from Amber’s existing hubs, the joint venture will create new high-value jobs in Guyana for business analysts, local support staff and testers, ensuring that clients can interact with local teams and that product support is rooted in the market. Harilall highlights that the Caribbean and Latin American region is highly exposed to cyber threats and stresses the need for more resilient digital infrastructure. Savadia shares this view, arguing that private sector firms in the region must prioritise digitalisation, allocate more capital to technology and use available AI tools to improve productivity, customer experience and competitiveness.

30 | CARIBBEAN EXPORT ANNUAL RESULTS REPORT 2025